My computer -- not new but not old, either -- had been slowing down for quite a while, and it sometimes took me whole minutes to boot up. I called Michael, who had been referred to me by a friend who had used his services. During his first visit, Michael spent 5 patient hours undoing years of garbage, and paid a second 2-hour visit 2 days later to complete the process. He installed new software, during both visits, to keep my computer running fficiently and safely. It now runs like greased lightning, and I am thrilled to know that, should I need him again, Michael is only a phone call away. In this day, when computers are such an utterly indispensable part of life and business, it's fabulous to know that there's someone nearby who can help both quickly and wonderfully well!
Mike Jonas is a good technician. Very conscientous and prompt. Helped me fix my PC after it was ravaged by a virus
I work at home and fixing computer problems is a huge hassle. Michael came highly recommended. He did a great job and was easy to talk to, not a small thing. He was also a pleasant person, important when the work is happening in your own home.
Michael showed up on time, fixed the problem, and did more than was asked to ensure the computer was running well. Would definitely call again for any further issues.
Mike responded to all of my phone calls on the spot - no voice mails to leave, no call backs to wait for. That was the just the beginning of excellent customer service. He was very generous with information provided over the telephone consultation, not only educating me on the factors contributing to my problem, but also on the sequence of steps needed for complete data migration and PC file clean up. He also sent me links to related websites so that I could learn more about the subject, and even gave me opportunities to fix the problem myself. When I realized the remedy was way over my head, he set up a home-visit immediately, fixed my problem, and again educated me on ways to prevent the problem from happening again. Mike went beyond the call of duty by optimizing some other settings he encountered in the process. I am an extremely pleased customer and know I will give him a call in the future. The only thing better than having access to a reliable and trustworthy auto mechanic, is having a reliable and trustworthy PC repair technician!
I am very happy with the quality of service I received recently from Brooklyn PC Clinic. He was professional, thorough, patient, and extremely helpful. If not for him, I would have lost GB's of critical data. His rates are also very reasonable. I would recommend it highly to anyone with a PC problem.
Mike did a through job diagnosing the problem that kept my system down. He explained and helped me understand more about it. He is accessible for questions concerning computers and easy to be around; and most important he fixed the problem in my system!!!
Michael was very responsive and knowledgeable. I had very specific hardware problems which he solved easily and then at my request cleaned up my software and programs and added programs to help my computer run more smoothly. What was most impressive was that he checked with me a day later to make sure the computer was running smoothly and that nothing he had removed or changed had adversely affected the computer. When I did have problems because of residual elements of McAfee, which we had removed he talked me through the fix over the phone so I could immediately solve the problem and continue my work. His service was timely, successful and pleasant.
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