Mike and team have your back when you most need them. Even that computers and software only fail when we are deadline, they are responsive, reasonable and great at finding solutions. But where they really add value is before things break. Brooklyn PC Clinic's guidance and help with setting up back up system and data protection software saved my business!
Can't recommend highly enough.
Kedin Kilgore, Gowanus Grid & Electric
Kedin Kigore Brooklyn
Wish there were 10 stars we could give you!
Mike, you've come to the rescue again. Thank you, once more, for rescuing us from our own technical ineptitude, and restoring our computer to its former, wonderful state. We have come to the conclusion that there is nothing you cannot fix, that you have the patience of a saint, and if it were in our power, you'd receive the Nobel Prize for Computer Repair and Maintenance. Bravo, and thanks again!
Paula Cohen Park Slope, Brooklyn
Mike, you don't NEED my opinion!
Your work, promptness, communications and demeanor speak for us and for you! And the British twist adds a "je ne sais quoi" of authentic character!
Alex. B. Park Slope
Expertise, Convenience, Trust
Anyone who has ever had a problem with a computer and did not want to (or could not afford to) submit to the commercial regime of planned obsolescence ("Just junk it") knows that the two most important service words are convenience and trust. From my experience, these seem to be the pillars of Mike's practice. Why go anywhere else?
Lyle Rexer Brooklyn
STOP-Look no further
Having just read some of the reviews preceding mine, I must say I concur totally. Mike is so professional and personable. He appears to work miracles on a regular basis. Knowing what people's computers mean to them, he makes himself as available as he can, and he is like an old fashioned doctor who makes house calls when necessary. I've worked with him several times and will again any time. He really knows his stuff.
Lynn Nortman Park Slope Brooklyn
MIKE SAVED MY CAREER!
Not having been born into the computer generation, I was at a complete loss to register and bill for my last year of therapy sessions--even with a clearinghouse supposedly to do this for me. In at-home and remote meetings, Mike cleared up the problems with my laptop and, more importantly, my skills at handling it and the many forms I needed to submit. Thanks to him, I am now being paid for my last year of work and can continue into the future.
I will always be grateful and will consult him for any future computer needs, as will my husband.
Thanks again, Mike!
Dini Evanier, LCSW Brooklyn, NY
I was having serious computer problems this last October when a friend referred me to Mike. He was very smart, diligent, persistent and solved a problem that involved conversations with Dell, Verizon, and an IT from work. He sorted things out and discovered the problem. I am most grateful to him and will not hesitate to contact him again for any computer problems. Thanks, again, Mike!
Crystal Johnson Park Slope Brooklyn
Communicative, Honest, Direct
This is a very overdue review for great services rendered in mid-November of 2013. Very sorry for the delay, life got in the way.
I called around and researched a few tech service companies that did "house calls." Mike Jonas was the first to address the fact that my (deliberately old but well maintained) Windows XP Workstation system needed a specific type of hard drive compatibility. I immediately ordered a replacement drive following Mike's freely given advice, and booked him for the following week.
Upon his prompt arrival, he immediately diagnosed the problem of turtle-like boot-ups and equally slow program and file loads to a conflict between two anti-virus programs that ran concurrently (though they had never had any issues for three years prior) and NOT to the hard drive and/or controller failure that I expected.
This was a "fix" that took only seconds, and Mike would have left then with minimal cost to me. But since he made the trip, I took advantage of his expertise in advising me as to different anti-malware and backup software options and asked him to swap out one of my existing hard drives for the new, larger one that I purchased. A lot of other valuable advice came out of this conversation as he worked.
This entire visit was pleasant, professional, and-- while I hope to NOT have any other concerns with my PC-- I would not hesitate to use Brooklyn PC Clinic and Mike Jonas to service it again. And YOU should as well... he is HIGHLY RECOMMENDED.
Thank you, Mike, for keeping this old but effective rig humming and for all your consideration!
Giancarlo M. Brooklyn, NY
Gerhard Meilen., Esq.
Mike was pompt, courteous and most eficient. Also reasonable. In 36 hours he removed a very malicious virus from my laptop, which was blanking out my screen and holding me up for ransom, Since I an attorney who does a good deal of work from home and maintains a remote desktop to my office, I am most grateful.
Gerhard Meilen Brooklyn, NY
This is third time Mike had done work for me. Can't recommend highly enough!! Will always be my go to computer repair service.