My computer -- not new but not old, either -- had been slowing down for quite a while, and it sometimes took me whole minutes to boot up. I called Michael, who had been referred to me by a friend who had used his services. During his first visit, Michael spent 5 patient hours undoing years of garbage, and paid a second 2-hour visit 2 days later to complete the process. He installed new software, during both visits, to keep my computer running fficiently and safely. It now runs like greased lightning, and I am thrilled to know that, should I need him again, Michael is only a phone call away. In this day, when computers are such an utterly indispensable part of life and business, it's fabulous to know that there's someone nearby who can help both quickly and wonderfully well!
Paula Cohen Brooklyn, NY
Cheri Walsh Brooklyn, NY
Mike Jonas is a good technician. Very conscientous and prompt. Helped me fix my PC after it was ravaged by a virus
Jay DesMarteau Brooklyn
Professional and pleasant
work at home and fixing computer problems is a huge hassle. Michael came highly
recommended. He did a great job and was easy to talk to, not a small thing. He was
also a pleasant person, important when the work is happening in your own home.
Best surprise is no surprise
Michael showed up on time, fixed the problem, and did more than was asked to
ensure the computer was running well. Would definitely call again for any further
PC Service with Integrity
Mike responded to all of my phone calls on the spot - no voice mails to
leave, no call backs to wait for. That was the just the beginning of excellent customer
service. He was very generous with information provided over the telephone
consultation, not only educating me on the factors contributing to my problem, but
also on the sequence of steps needed for complete data migration and PC file clean
up. He also sent me links to related websites so that I could learn more about the
subject, and even gave me opportunities to fix the problem myself. When I realized
the remedy was way over my head, he set up a home-visit immediately, fixed my
problem, and again educated me on ways to prevent the problem from happening
again. Mike went beyond the call of duty by optimizing some other settings he
encountered in the process. I am an extremely pleased customer and know I will give
him a call in the future. The only thing better than having access to a reliable and
trustworthy auto mechanic, is having a reliable and trustworthy PC repair technician!
Steve Terracciano NY
Excellent svc, very reasonable
I am very happy with the quality of service I received recently from
Brooklyn PC Clinic. He was professional, thorough, patient, and extremely helpful. If
not for him, I would have lost GB's of critical data. His rates are also very reasonable.
I would recommend it highly to anyone with a PC problem.
did a through job diagnosing the problem that kept my system down. He explained
and helped me understand more about it. He is accessible for questions concerning
computers and easy to be around; and most important he fixed the problem in my
Michael was very responsive and knowledgeable. I had very specific hardware
problems which he solved easily and then at my request cleaned up my software and
programs and added programs to help my computer run more smoothly. What was
most impressive was that he checked with me a day later to make sure the computer
was running smoothly and that nothing he had removed or changed had adversely
affected the computer. When I did have problems because of residual elements of
McAfee, which we had removed he talked me through the fix over the phone so I
could immediately solve the problem and continue my work. His service was timely,
successful and pleasant.