I called Mike from my home in Mexico and told him my computer's problem. A local repair person had determined that my SSD was dead, but the part wouldn't be available for a month. (Yucatán is sort of isolated from other parts of Mexico). I had already planned a trip to Brooklyn, and knew that I needed to bring my computer in for repairs on June 29 and pick it up on June 30 because most businesses were closing after Friday for 4th of July weekend. Mike agreed and promised to have it ready on the date I'd requested. He ordered the part before I left Mexico and was ready to go when I got to his office. What a relief to have the computer up and running and HUGE THANKS to Mike for getting this done right, and and right on time. He gave me an unusual level of service at a great price.
Chris Strickling Mexico
Mike was wonderful. He answered all my calls and text messages promptly. He was extremely knowledgeable and personable. Mike set up a wifi system to cover our entire brownstone. I recommend him without reservation .
Donna Kafko Brooklyn
I have had problems with computer service people because I know so little computer lingp. Mike is.patient, listens carefully never putting me down. He or his sraff have always righted the problem. He also suggests preventive measures. And he goes.out of his way tp help. I cannot recommend him highly enough.
Nancy witherell Brooklyn
Mike and his staff are our Life Saver's. Many occasions we can resolve problems and or questions with a phone call. It's great to have someone you can depend on.for your IT stuff.
I highly recommend Brooklyn PC Clinic
Mike is extremely knowledgeable and capable, and will go out of his way to help you out.
He not only successfully fixes my problems, but helps me select new computers and new software, thereby saving me a lot of time and trouble. And Mike is very responsive, getting back to you as fast as he can and even answering questions by email. In fact, his advice has been invaluable to me over the past several years. I would have been lost without him.
I'm a freelancer who works mainly from home, so I consider Brooklyn PC Clinic to be my personal tech-support department.
Joanne Gerber Brooklyn, NY
Mike is great diagnostician. We’ve hired him several times to deal with problems with our PCs and TV. He figured out why Netflix wouldn’t play on a Samsung TV. He helped us with PC security and backup, and with bugs in the Windows 10 upgrade. If anything goes wrong with our electronic devices, Mike is the first person I call. He gets the job done.
Ann Levin Upper East Side
Best in Brooklyn!
Mike and team have your back when you most need them. Even that computers and software only fail when we are deadline, they are responsive, reasonable and great at finding solutions. But where they really add value is before things break. Brooklyn PC Clinic's guidance and help with setting up back up system and data protection software saved my business!
Can't recommend highly enough.
Kedin Kilgore, Gowanus Grid & Electric
Kedin Kigore Brooklyn
Wish there were 10 stars we could give you!
Mike, you've come to the rescue again. Thank you, once more, for rescuing us from our own technical ineptitude, and restoring our computer to its former, wonderful state. We have come to the conclusion that there is nothing you cannot fix, that you have the patience of a saint, and if it were in our power, you'd receive the Nobel Prize for Computer Repair and Maintenance. Bravo, and thanks again!
Paula Cohen Park Slope, Brooklyn
Mike, you don't NEED my opinion!
Your work, promptness, communications and demeanor speak for us and for you! And the British twist adds a "je ne sais quoi" of authentic character!
Alex. B. Park Slope
Expertise, Convenience, Trust
Anyone who has ever had a problem with a computer and did not want to (or could not afford to) submit to the commercial regime of planned obsolescence ("Just junk it") knows that the two most important service words are convenience and trust. From my experience, these seem to be the pillars of Mike's practice. Why go anywhere else?